The impact of social media on the real estate sector: personal branding, client acquisition, and credibility
DOI:
https://doi.org/10.34630/tth.v6i1.7303Keywords:
social media, real estate, personal branding, digital marketing, client acquisition, trustAbstract
Social media has profoundly transformed how real estate professionals communicate and develop their businesses. This qualitative case study aims to understand how real estate agents and consultants use social media in their professional activity and what impact they perceive on their business, with particular focus on personal branding. Semi-structured interviews were conducted with professionals, analysing the impact of personal branding across two domains: client acquisition and credibility generation. Results indicate that professionals who adopt a consistent digital strategy tend to gain relevant competitive advantages.
References
Al-Gasawneh, J., AlZubi, K. N., Hasan, M., Ngah, A. H., & Ahmad, A. M. K. (2023). Multidimensionality of visual social media marketing and its impact on customer purchase intention on the real estate market. Innovative Marketing, 19(1), 101–112. https://doi.org/10.21511/im.19(1).2023.09
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Cialdini, R. B. (1984). Influence: The psychology of persuasion.(Rev.ed). Harper Business.
Halligan, B., & Shah, D. (2009). Inbound marketing: Get found using Google, social media, and blogs. John Wiley & Sons.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68.https://doi.org/10.1016/j.bushor.2009.09.003
Khedher, M. (2014). Personal branding phenomenon. International Journal of Information, Business and Management,6(2), 29–40. https://doi.org/10.5281/zenodo.15209342
Kotler, P., Kartajaya, H., & Setiawan, I. (2021). Marketing 5.0: Technology for humanity. John Wiley & Sons.
Osei, A. B., & Anim-Wright, K. (2024). Personal branding: A systematic literature review. International Journal of Marketing Studies, 16(1), 30. https://doi.org/10.5539/ijms.v16n1p30
Peters, T. (1997, 31 de agosto). The brand called you. Fast Company. https://www.fastcompany.com/28905/brand-called-you
Tuten, T. L., & Solomon, M. R. (2017). Social media marketing (3rd ed.). SAGE Publications.
Yin, R. K. (2018).Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 The Trends Hub, Revista de Tendências em Comunicação e Ciências Empresariais

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.