Reforma da Administração Pública em Macau: Um Estudo Crítico desde a Transferência de Soberania até à Atualidade
DOI:
https://doi.org/10.34630/e-rei.vi.7501Palavras-chave:
Nova administração pública, administração pública, transferência de soberania de Macau, reforma da administração pública, governo eletrónicoResumo
A administração pública de Macau é o resultado de uma mistura histórica e cultural. É enriquecida e moldada pelo passado colonial, pelas influências culturais e pelas estruturas de governação em constante evolução, o que evidencia a forte influência do governo colonial português. Em 1999, Macau regressou à China como Região Administrativa Especial e sofreu uma transformação significativa, deixando de ser um território colonial para assumir o estatuto de Região Administrativa Especial. O antigo sistema de administração pública em Macau operava sob o clientelismo, inspirandose em diversos estilos de administração pública portuguesa. Após a transferência de soberania, o novo sistema de administração pública emergente em Macau enfatiza a colaboração e a parceria, fomentando uma estreita cooperação entre o governo, o sector privado, a sociedade civil e outras partes interessadas para alcançar objetivos comuns. Assim, o objetivo deste estudo é identificar, na administração pública emergente em Macau, elementos que reflitam tanto a governança burocrática quanto as novas práticas de gestão pública. Este artigo conclui que o sucesso desta transformação em curso depende da sua capacidade de ir além da mera eficiência administrativa, integrando gradualmente o governo eletrónico e os serviços digitais e cultivando um modelo de governação único, personalizado e centrado no cidadão.
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